CUSTOMER SERVICE

Need something?

Fill out our form and we will get back to you. You can also email us at redneckcentric@gmail.com

terms & Condtitions

Welcome to RedneckCentric.ca (hereinafter referred to as "the Website"). By accessing or using the Website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using the Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on the Website;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by RedneckCentric.ca at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on the Website are provided on an 'as is' basis. RedneckCentric.ca makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, RedneckCentric.ca does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall RedneckCentric.ca or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if RedneckCentric.ca or a RedneckCentric.ca authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on the Website could include technical, typographical, or photographic errors. RedneckCentric.ca does not warrant that any of the materials on its website are accurate, complete, or current. RedneckCentric.ca may make changes to the materials contained on its website at any time without notice. However, RedneckCentric.ca does not make any commitment to update the materials.

6. Links

RedneckCentric.ca has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by RedneckCentric.ca of the site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications

RedneckCentric.ca may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms and Conditions.

8. Governing Law

Any claim relating to the Website shall be governed by the laws of the jurisdiction of the owner of RedneckCentric.ca without regard to its conflict of law provisions.

9. Shipping and Handling Policy

Failure to read the shipping and handling policy provided on the Website does not exempt customers from the terms outlined therein. Customers are responsible for reviewing and understanding the shipping and handling policy before making a purchase. RedneckCentric.ca reserves the right to enforce its shipping and handling policy in cases where customers fail to comply with the stated terms.

Contact Information

If you have any questions regarding these Terms and Conditions, you may contact us at redneckcentric@gmail.com.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Shipping & Handling

Thank you for choosing RedneckCentric.ca for your shopping needs. Please review our shipping and handling policy carefully before making a purchase. By placing an order on our website, you agree to abide by the terms outlined below.

1. Shipping Methods

We offer standard shipping for all orders within the specified regions. Shipping methods may vary depending on the destination and the items ordered. At checkout, you will have the option to select the shipping method that best suits your needs.

2. Processing Time

Orders are typically processed and shipped within 1-3 business days after payment is confirmed. Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Rates

Shipping rates are calculated based on the weight of the package, destination, and the selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.

4. Delivery Time

Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs delays or extreme weather conditions.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery.

6. Shipping Restrictions

We currently ship to select regions only. If you are located outside of our shipping area, please contact us before placing your order to inquire about shipping options.

7. Shipping Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error. If you need to update your shipping address after placing an order, please contact us immediately.

8. Shipping Damage or Loss

In the unlikely event that your order is damaged or lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund accordingly.

9. International Shipping

For international orders, please note that additional customs fees, duties, or taxes may apply upon delivery. These fees are determined by the customs authorities in the destination country and are the responsibility of the recipient.

10. Failure to Read Shipping and Handling Policy

Failure to read the shipping and handling policy provided on our website does not exempt customers from the terms outlined herein. By placing an order with RedneckCentric.ca, you acknowledge that you have read, understood, and agreed to abide by our shipping and handling policy.

11. RETURNS AND EXCHANGES

Exchanges for Store Credit:

We offer exchanges for store credit only, subject to availability and on a case-by-case basis. To request an exchange, please contact our customer service team within 5 days of receiving your item. Exchanges will be considered for items that are defective or damaged upon receipt, or if you received the wrong item. If approved, store credit will be issued in the form of a unique code that can be applied towards future purchases on RedneckCentric.com. We do not accept returns for refunds.

Items eligible for exchange must be unused, unworn, and in the same condition as received. They must also be in their original packaging.

If you have any questions or concerns about our shipping and handling policy, please contact us at redneckcentric@gmail.com. We are here to assist you and ensure that your shopping experience with us is satisfactory.

Thank you for choosing RedneckCentric.ca!

Privacy Policy

Last updated: March 14th 2024

Thank you for choosing RedneckCentric.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website and services.

1. Information We Collect:

a. Personal Information:

When you register an account on RedneckCentric.com, we may collect personal information such as your name, email address, date of birth, and other details you provide.

If you choose to provide it, we may collect additional information such as your location, profile picture, and other details to enhance your user experience.

b. Usage Information:

We may collect information about how you use our website, including your interactions with content and features.

c. Device Information:

We may collect information about the device you use to access RedneckCentric.com, including the device type, operating system, and browser type.

2. How We Use Your Information:

a. Providing Services:

We use your personal information to provide and personalize the services offered on RedneckCentric.com, including verifying your account and facilitating communication with other users.

b. Improving Services:

We may use your information to analyze user trends and preferences, improve our website and services, and develop new features.

c. Communication:

We may use your email address to send you updates, newsletters, and promotional offers related to RedneckCentric.com. You can opt out of these communications at any time.

3. Sharing Your Information:

a. Third-Party Service Providers:

We may share your information with third-party service providers who assist us in operating our website, conducting business activities, and providing services to you.

b. Legal Compliance:

We may disclose your information if required by law or in response to lawful requests from government authorities.

4. Pal Verification Process Privacy:

a. Collection of Information:

Our Pal Verification Process may require collecting additional information to verify the identity of users seeking to connect with others on RedneckCentric.com.

b. Use of Information:

Information collected during the Pal Verification Process will be used solely for verification purposes and will not be shared with other users without your consent.

5. Your Choices:

a. Account Information:

You can review and update your account information at any time by accessing your account settings on RedneckCentric.com.

b. Communication Preferences:

You can choose to opt out of receiving promotional emails and newsletters by following the instructions provided in the email or by contacting us directly.

6. Security:

a. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Changes to this Privacy Policy:

a. Updates:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at redneckcentric@gmail.com.

By using RedneckCentric.com, you agree to the collection and use of your information in accordance with this Privacy Policy.